Returns & Exchanges

At Alpkit, we want you to be fully satisfied with your technical gear and apparel, which is why we offer a hassle-free 123-day return window for items in their original condition. Whether you need a different size or a full refund, our process is designed to get you back to your outdoor adventures as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your gear in its original packaging, ensuring all tags are attached and the items are clean and unworn.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our team receives and inspects your return, we will process your refund or exchange within 5-7 business days.